Refund & Chargeback Policy

This Refund & Chargeback Policy outlines how voluntary tip payments are handled on MyTipMe. By using the platform, all users agree to this policy in full.

Voluntary Payments Are Final

All tips are voluntary, non-transactional, and not purchases for content, services, or access.
Tips are final and non-refundable by default.

Discretionary Refunds

Exceptions may be made at MyTipMe’s sole discretion for issues like duplicate payments, mistaken large amounts, or confirmed fraud. Requests must be submitted within 14 days via info@mytipme.com.

Chargebacks & Dispute Handling

If a fan initiates a dispute or chargeback, it is handled by Stripe via Stripe’s dispute/chargeback process. MyTipMe may submit evidence through Stripe to contest the dispute, but final rulings are made by Stripe/card networks and issuing banks.

Creators are liable for chargebacks.
If upheld, disputed funds will be deducted from creators reserves.
Repeated or abusive chargebacks may lead to account suspension, delay, or removal.
Note: Banks or card networks make the final call on chargebacks—it’s outside our control.

Unauthorized Transactions

If you suspect a tip was made without your permission, contact your bank or card provider immediately. We will assist with investigations, but refunds and disputes are managed via Stripe’s dispute/chargeback process and cannot be handled directly by MyTipMe.

Fraud Prevention & Platform Protection

Real-time transaction screening
Manual fraud review
Temporary payout holds during investigations
Accounts involved in fraud or abuse may be suspended or banned.

Currency & Fees

All transactions and payouts use USD. Your provider may apply conversion fees; MyTipMe has no control over rates or third-party charges.

Policy Updates

This policy may change. Notice will be given via email or in-app alert. Continued use indicates acceptance of the updated policy.